Question 1

How do I book an event?

Accepted Answer

Click our "Book Now!" tab in the menu! Please be sure to fill in all the fields, so we can process your request as efficiently as possible. Once we recieve your request, we immediately work with our staff to ensure that our calendar allows us to accommodate your event, and you'll hear back from us with confirmation shortly! **Please note that our business hours are greatly reduced on the weekends (this is our peak time for events). You will always receive a confirmation email from Party Like A Princess within 48 hours.

Question 2

How far in advance should I book my party?

Accepted Answer

To ensure availability, we recommend booking 4-6 weeks in advance, as our calendar can fill up quickly. A little late on the planning? Ask us anyway! There is always the possibility that we'll have an opening, so it doesn't hurt to ask! We do add on a $25.00 Rush Fee for events that are booked with less than 10 days' notice.

Question 3

Do I pay upfront or at the time of the event?

Accepted Answer

As of July 2020, we require 50% of the total booking cost to be paid at the time of booking. Once a booking has been accepted and confirmed by Party Like A Princess, we will send you a request to submit your deposit. This must be paid within 48 hours, or the booking agreement is no longer valid. This is to ensure the most up-to-date information is being relayed to our team members, as well as other customers who may be waiting for that same time frame.   Once your deposit is received, your event is officially on the calendar. The remaining 50% of the booking cost will be due at least 72 hours before the event. We currently accept all payments via PayPal. *There are NO additional taxes or hidden fees- everything is included in your package price!*

Question 4

What is your cancellation policy?

Accepted Answer

There is a 50% non-refundable deposit that is due at the time of booking. Should you need to change your party date/time after booking, we will gladly work to help accommodate your change. When rescheduling, the package/character must remain the same. If you choose to change either, this is considered a "new booking", and a new deposit is required. We offer one complimentary reschedule, and after that, a new deposit is required. **Please note that rescheduling is based on availabliity.   Once your final payment has been made, if you choose to cancel your event, you will not be refunded. We will, however, be happy to try and reschedule your event with you, per the above policies.    *In the rare, unlikely event that Party Like A Princess needs to cancel your event, you will receive a full refund.

Question 5

What if I need to make changes to my party package after I have booked?

Accepted Answer

We will be happy to try and accommodate any changes to your party package, but please be aware that no changes can be made less than 1 week prior to your event. In regards to additional activities or guests- if services are requested for a certain amount of guests, and some guests do not attend, you will still be monetarily responsible for the changes and additions you requested. Please keep this in mind when finalizing your guest list.

Question 6

Will I have to pay any travel fees?

Accepted Answer

Starting in June of 2020, we no longer require ANY travel fees! They are built into the cost of your package, so you are paying a flat rate- no suprises!    Please note that bookings that require 50+ miles of travel will require special arrangements, and will be taken on a case by case basis at the discretion of the manager of Party Like A Princess.

Question 7

What forms of payment do you accept?

Accepted Answer

For easy and secure payments, we only accept payments via PayPal. If you have any questions about using this free, secure service, please do not hesitate to ask! *Please note: A PayPal account is NOT required in order to make a payment. You simply need a valid debit/credit card.

Question 8

Do you do adult parties?

Accepted Answer

Yes. While you are never too old to party like a princess, please keep in mind that all of our events remain family friendly.

Question 9

Is it customary to tip performers?

Accepted Answer

While it is not a requirement to tip performers, it is always appreciated! You can also choose to leave a tip for your performer via PayPal. *Ask us how!*

Question 10

Do you service any type of location/venue?

Accepted Answer

Yes! We have done events at both indoor and outdoor private residences, public parks, local businesses, banquet halls, etc. For the safety and comfort of our performers and staff, outdoor events may not take place during inclement weather, and/or temperatures exceeding 80 degrees or below 50 degrees. If at any time a staff member or a performer feel that their health or safety is being compromised they are free to leave, and customers will not be reimbursed.

Question 11

Can I share photos of my event?

Accepted Answer

Absolutely! We love to see photos from our clients! You can share them with us on Facebook (Facebook.com/PartyLikeAPrincessChicago) or on Instagram (@PartyLikeAPrincess). Please note that any photos or videos taken by our staff become the property of Party Like A Princess to be used for marketing purposes. (No names, locations, or identifying features will be shared.)