Frequently Asked Questions
How do I book an event?
Click our "Book Now!" tab in the menu! Please be sure to fill in all the fields, so we can process your request as efficiently as possible. Once we recieve your request, we immediately work with our staff to ensure that our calendar allows us to accommodate your event, and you'll hear back from us with confirmation shortly! **Please note that our business hours are greatly reduced on the weekends (this is our peak time for events). You will always receive a confirmation email from Party Like A Princess within 48 hours.
How far in advance should I book my party?
Do I pay upfront or at the time of the event?
As of July 2020, we require 50% of the total booking cost to be paid at the time of booking. Once a booking has been accepted and confirmed by Party Like A Princess, we will send you a request to submit your deposit. This must be paid within 48 hours, or the booking agreement is no longer valid. This is to ensure the most up-to-date information is being relayed to our team members, as well as other customers who may be waiting for that same time frame.
What is your cancellation policy?
What if I need to make changes to my party package after I have booked?
We will be happy to try and accommodate any changes to your party package, but please be aware that no changes can be made less than 1 week prior to your event. In regards to additional activities or guests- if services are requested for a certain amount of guests, and some guests do not attend, you will still be monetarily responsible for the changes and additions you requested. Please keep this in mind when finalizing your guest list.
Will I have to pay any travel fees?
Starting in June of 2020, we no longer require ANY travel fees! They are built into the cost of your package, so you are paying a flat rate- no suprises!
What forms of payment do you accept?
For easy and secure payments, we only accept payments via PayPal. If you have any questions about using this free, secure service, please do not hesitate to ask! *Please note: A PayPal account is NOT required in order to make a payment. You simply need a valid debit/credit card.
Do you do adult parties?
Yes. While you are never too old to party like a princess, please keep in mind that all of our events remain family friendly.
Is it customary to tip performers?
While it is not a requirement to tip performers, it is always appreciated! You can also choose to leave a tip for your performer via PayPal. *Ask us how!*
Do you service any type of location/venue?
Yes! We have done events at both indoor and outdoor private residences, public parks, local businesses, banquet halls, etc. For the safety and comfort of our performers and staff, outdoor events may not take place during inclement weather, and/or temperatures exceeding 80 degrees or below 50 degrees. If at any time a staff member or a performer feel that their health or safety is being compromised they are free to leave, and customers will not be reimbursed.